Privacy Policy

How We Protect Your Personal and Health Information Under HIPAA

Effective Date: January 1, 2024

At Boston Cognitive (“we”, “our”, “us”), your privacy is critically important to us. We are committed to safeguarding your personal and health information in accordance with the standards outlined by the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or use our services.
Please review this policy carefully. If you have any questions, feel free to contact us using the contact form below.

Information We Collect

Personal Information

We may collect personally identifiable information (“Personal Information”) that can be used to identify or contact you. This may include:

  • Name
  • Email Address
  • Phone Number
  • Mailing Address
  • Any other information you provide to us through communications or registration on our website

Protected Health Information (PHI)

In the course of providing healthcare-related services, we may collect information that qualifies as Protected Health Information (PHI) under HIPAA. This includes:

  • Medical records and health status
  • Email Address
  • Healthcare provider information
  • Diagnoses, treatments, and prescribed medications
  • Billing and insurance details

We collect PHI only as necessary to provide you with healthcare services and operate our business in compliance with HIPAA.

Usage Data

We may collect non-identifiable information about your use of our website (“Usage Data”). This includes:

  • IP address
  • Browser type and version
  • Pages you visit on our site
  • Date and time of your visit
  • Time spent on each page
  • Diagnostic data and other statistics

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files placed on your device to help us improve website functionality, analyze usage, and ensure security. You can disable cookies through your browser settings, but some features of our site may not work properly without them.

We may track interactions with links on our website to better understand user engagement and improve site functionality. This includes monitoring clicks on third-party links. No personally identifiable information is collected through link tracking, and data is used solely for analytics purposes in compliance with privacy regulations.

How We Use Your Information

Personal Information

We may use your Personal Information for the following purposes:

  • To provide and maintain our services
  • To communicate with you, respond to inquiries, or provide customer support
  • To notify you of updates, changes to services, or new offerings
  • To send marketing communications, only if you have opted in to receive them
    Billing and insurance details
  • To comply with legal obligations

Use of PHI

We use and disclose PHI strictly in accordance with HIPAA guidelines. PHI may be used for:

Treatment

Sharing your health information with healthcare providers to facilitate diagnosis, treatment, and care coordination.

Payment

Using PHI to bill and collect payment for the services you receive, and to communicate with insurance providers.

Healthcare Operations

Using PHI to improve the quality of care we provide, conduct audits, and manage our business operations.

We will not use or disclose PHI for any other purpose without your explicit written authorization, unless required or permitted by law.

Usage Data

We use Usage Data to monitor and improve the performance of our website, understand user behavior, and enhance the user experience.

How We Use Your Information

We do not sell, rent, or trade your personal or health information to third parties. However, we may share information under the following circumstances:

Service Providers

We may share Personal Information and PHI with trusted third-party vendors, who provide services on our behalf, such as IT support, billing services, or data storage. These vendors are required to protect your information and comply with HIPAA if applicable.

Legal Compliance

We may disclose your Personal Information and PHI if required to do so by law, regulation, or court order, or in response to valid government requests.

Business Associates

We may disclose PHI to third-party service providers under Business Associate Agreements (BAAs). These agreements require the third parties to maintain the confidentiality and security of your PHI as mandated by HIPAA.

Your Rights Regarding Personal Information and PHI

Under HIPAA, you have the following rights regarding your PHI:

Right to Access

You may request access to your medical records and receive a copy of your PHI.

Right to Amend

If you believe any of your PHI is incorrect or incomplete, you may request that we amend it.

Right to Request Restrictions:

You may request that we limit how your PHI is used or shared for treatment, payment, or healthcare operations. We are not required to agree to every request but will consider your request seriously.

Right to Confidential Communications

You can request that we communicate with you in a specific way, such as using an alternate address or phone number.

Right to Accounting of Disclosures

You have the right to request a list of certain disclosures of your PHI made by us.

Right to File a Complaint

If you believe we have violated your privacy rights, you may file a complaint with us or with the U.S. Department of Health and Human Services.
If you would like to exercise any of these rights, please contact our HIPAA Compliance Officer using the contact form below.

Third-Party Links

Our website may contain links to other websites that are not controlled or operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal or health information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. The “Effective Date” at the top of this policy indicates when it was last updated. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

Contact Information

If you have any questions about this Privacy Policy or would like to exercise your rights regarding your Personal Information or PHI, please contact us using the form below.

Footnotes

1 University of Michigan’s Natonal Poll on Healthy Aging (NPHA), 2023.

2 Alzheimer’s Dement. 2021;17:1231–1243.

3 Based upon current National Correct Coding Initiative (NCCI) edits. Please check with your local payor policy.

4 National Average Payment Amount

5  https://health.gov/healthypeople/objectives-and-data/browse-objectives/dementias/reduce-proportion-preventable-hospitalizations-older-adults-dementia-dia-02

6 Journal of Palliative Medicine Volume 21, Number 4, 2018

7  https://www.cms.gov/files/document/2024-announcement-pdf.pdf